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Coronavirus: Contact Tracing

Question for Department of Health and Social Care

UIN 51964, tabled on 1 June 2020

To ask the Secretary of State for Health and Social Care, how NHS Test and Trace employees will securely identify themselves when they alert the contacts of people testing positive for covid-19 by (a) text, (b) email and (c) phone call; and how the trained call handler will identify themselves.

This answer is the replacement for a previous holding answer.

Answered on

10 June 2020

The NHS Test and Trace service was launched on 28 May 2020 and information on how the service will contact people by text, email and phone is available at the following link:

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.