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NHS: Computer Software

Question for Department of Health and Social Care

UIN HL4153, tabled on 6 May 2020

To ask Her Majesty's Government what plans they have to offer online tutorials to those with a learning disability on how to use the NHS COVID-19 contact tracing application.

Answered on

15 May 2020

We are working with the Department for Digital, Culture, Media and Sport to mitigate the impact of digital exclusion. We are committed to regular audits of the app by independent specialist assessors to conduct usability testing of the app, including dedicated research to solely focus on accessibility, as part of a wider strategy to ensure nobody is excluded. We have published an Accessibility Statement which will be kept under review and updated as necessary.