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Valuation Office Agency

Question for Treasury

UIN 37379, tabled on 20 April 2020

To ask the Chancellor of the Exchequer, what steps he plans to take to fully re-open the Valuation Office Agency in order to clear the backlog of that Agency`s outstanding queries during the covid-19 outbreak.

Answered on

27 April 2020

The Valuation Office Agency (VOA) is continuing to serve ratepayers at this challenging time, in line with Government guidance on managing this pandemic. The VOA is handling queries via email and other online channels and is prioritising work related to COVID-19. The VOA has moved staff from other areas to support customer service teams and help reduce response times.

Answered by

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.