Skip to main content

Tickets: Refunds

Question for Department for Business, Energy and Industrial Strategy

UIN HL2849, tabled on 23 March 2020

To ask Her Majesty's Government what plans they have to suspend the provisions of the Consumer Rights Act 2015 which require refunds for the cancellation of events to be paid within 14 days of request.

Answered on

1 April 2020

The Government recognises the extremely difficult circumstances businesses are currently facing, which is why on 17 March the Chancellor of the Exchequer announced a wide range of support for businesses, in addition to the £30bn of support announced in the budget. The Government is keeping the relevant rules under review.

Answered by

Department for Business, Energy and Industrial Strategy