To ask the Secretary of State for Work and Pensions, whether her Department has plans to publish guidance for people that have been made redundant as a result of covid-19 on the JobCentre Plus website in order to promote social distancing by reducing attendance at job centres.
This answer is the replacement for a previous holding answer.
24 April 2020
All face to face appointments have been suspended so that jobcentres are closed to the public except for in exceptional circumstances to minimise risk to the public and staff. Gov.uk already contains information and guidance for people who are being made redundant. This information has been updated as appropriate to inform the public that face to face appointments are currently not required.
In addition, the pages that contain information about claiming benefits have been updated to say that customers do not need to attend interviews at the moment because of Covid-19, and that DWP will contact them should we require more information to enable us to process their claim.