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Social Security Benefits

Question for Department for Work and Pensions

UIN 25699, tabled on 5 March 2020

To ask the Secretary of State for Work and Pensions, what steps she will take to ensure that claimants in receipt of personal independence payment (PIP) automatically receive the accompanying rates of employment and support allowance or the limited capability for work component of universal credit, including associated premiums, that fully reflect their PIP entitlement.

Answered on

11 March 2020

Those in receipt of Personal Independence Payment may be entitled to additional premiums as part of their income-related Employment and Support Allowance (ESA). Whilst our ambition is to provide automated solutions to facilitate the payment of these there will always be occasions – whether because of the relative costs and benefits of a particular approach or the complexity or lifespan of the product – where this is not possible and human intervention is required. To support our people to deliver a high quality service we are undertaking regular scans of our ESA caseload to identify and eliminate error; prioritising payment related processing across sites; re-organising the delivery of our services to maximise capability and capacity and digital transformation to support delivery.

Interests declared
The Member has declared that they have interests which may be relevant to the subject matter of this question.