To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department is taking to ensure compatibility of smart meters between providers.
11 March 2020
Energy suppliers are now installing second generation smart (SMETS2) meters, which are connected to the national smart metering communications network run by the Data Communications Company (DCC) from the point of installation, so are already compatible between suppliers.
First generation smart (SMETS1) meters are being moved onto the DCC’s network so that consumers regain and keep smart services if they switch supplier. Meters are being enrolled remotely, without consumers needing to take any action. Priority is being given to those which have temporarily lost smart functionality.