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Owner Occupation: Service Charges

Question for Ministry of Housing, Communities and Local Government

UIN 23583, tabled on 2 March 2020

To ask the Secretary of State for Housing, Communities and Local Government, what steps he is taking to support home owners who are subject to agreements to pay for uncapped management fees and maintenance fees.

Answered on

9 March 2020

The Government is committed to promoting fairness and transparency for homeowners and ensuring that consumers are protected from abuse and poor service.

Homeowners who pay estate rent charges for the management or maintenance of the communal areas on an estate should be able to challenge these costs. That is why the Government intends to legislate to give freeholders on private and mixed-tenure estates equivalent rights to leaseholders to challenge the reasonableness of estate rent charges, as well as a right to apply to the First-tier Tribunal to appoint a new manager for the provision of services covered by estate rent charges.