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Legal Aid Agency: Standards

Question for Ministry of Justice

UIN 22354, tabled on 28 February 2020

To ask the Secretary of State for Justice, what the average length of time is for the Legal Aid Agency to resolve a complaint.

Answered on

4 March 2020

For the most recent completed financial year, 98% of enquiries made by Members of Parliament to the Legal Aid Agency received a response within 20 working days.

Information for the remaining questions posed could only be obtained at disproportionate cost.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.