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Immigration: EU Nationals

Question for Home Office

UIN 4360, tabled on 16 January 2020

To ask the Secretary of State for the Home Department, how many calls the helpline for EU citizens applying for settled status received in the latest period for which figures are available.

Answered on

7 February 2020

We do not currently publish data on calls into the Settlement Resolution Centre. We do ensure that resource allocated is maximised to allow our dedicated teams to answer and support as many callers as possible to assist them through the EU Settlement scheme process. Our current average answer time is 25 seconds. (January 2020)

Answered by

Home Office