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Unpaid Work

Question for Treasury

UIN 3809, tabled on 15 January 2020

To ask the Chancellor of the Exchequer, if he will make it his policy for HMRC to record the number of complaints it receives on unpaid work trials.

Answered on

20 January 2020

HMRC take seriously and investigate all complaints from workers referred by the Acas helpline, or received via the online complaints form.

Complaint-led National Minimum Wage (NMW) cases often involve a range of different NMW breaches. It is only possible to determine the full extent of any underpayments, and the underlying reasons for these breaches, at the conclusion of an investigation.

In conjunction with the Department for Business, Energy and Industrial Strategy, HMRC publish information on completed investigations in an annual compliance and enforcement report. The latest report can be found at:

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