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Whirlpool Corporation: Washing Machines

Question for Department for Business, Energy and Industrial Strategy

UIN HL224, tabled on 8 January 2020

To ask Her Majesty's Government, in relation to Whirlpool’s washing machine recall, whether the recall was enforced by the Office for Product Safety and Standards or whether it was undertaken voluntarily by Whirlpool.

Answered on

16 January 2020

Whirlpool is responsible for the safety of the products it places on the market and for effective action when unsafe products are discovered. OPSS, as the national regulator, has assessed and agreed the company’s proposal for a recall is proportionate to the risk identified, including ensuring timely notification of consumers as to the action they need to take. OPSS is monitoring the recall closely and will hold the company to account if the recall is not effective.