To ask the Secretary of State for the Home Department, what recent steps Fujitsu has taken to ensure the reliability of the (a) police national computer database and (b) digital policing command and control system.
16 January 2020
As per current contract with the Home Office, Fujitsu provide onsite support 9-5 with an offsite 24/7 support including full Disaster Recovery service.
The system is regularly patched to keep it running at optimum efficiency. Performance monitoring shows close to 100% availability, with no major instances of unavailability reported over the last 12 months.
Separately there is an initiative underway to plan for the strategic availability of PNC in the coming years.
Fujitsu don’t supply the police command and control system.