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Taxis: Disability

Question for Department for Transport

UIN 294716, tabled on 4 October 2019

To ask the Secretary of State for Transport, what steps his Department is taking to make taxis more accessible for disabled people.

Answered on

8 October 2019

In July 2018 the Department published its Inclusive Transport Strategy, with the intention of supporting a transport network which enables disabled people to travel easily, confidently and without additional cost. Disabled people make twice as many journeys by taxi and private hire vehicle (PHV) as non-disabled people and it is essential that operators and authorities play their part in making this a reality.

The Government plans to update guidance to local licensing authorities on the provision of an inclusive service, including the appropriate treatment of passengers with assistance dogs.

In the meantime I urge authorities to ensure that drivers receive suitable disability awareness training and that robust action is taken against those who discriminate illegally against disabled passengers.