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Northern: Compensation

Question for Department for Transport

UIN 292106, tabled on 30 September 2019

To ask the Secretary of State for Transport, how much compensation Northern Rail has paid to passengers for delays and cancellations since the start of the current franchise.

Answered on

3 October 2019

The Department for Transport published data (1 October 2018) shows that Northern Rail paid almost £900,000 in passenger compensation since the start of the current franchise to 2017/18. This figure includes other discretionary compensation payments made following complaints of poor service, as well as payments for delays and cancellations.

Named day
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