To ask the Secretary of State for the Home Department, whether she plans to establish a dedicated enquiry line for members' offices to discuss applications made by constituents to the EU Settlement Scheme; and whether the staff of the UKVI enquiry line will be given access to EU Settlement Scheme applications to discuss such applications with members' offices.
Answered on
30 September 2019
There are no plans to establish a dedicated enquiry line.
Members and their offices have access to their dedicated MP Account Management Team where they can raise queries by email and phone. Enquiry lines are open Monday to Friday and staff have access to the EU Settlement Scheme application records.