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Social Services

Question for Department of Health and Social Care

UIN 284742, tabled on 2 September 2019

To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that people with experience of using adult social care are involved in the design and provision of such services.

Answered on

9 September 2019

Over the last four years, around 65% of service users were extremely or very satisfied with their care and support in England and 84% of adult social care settings are rated as good or outstanding (September 2019).

The Care Act 2014 recognises that everyone’s needs for care and support are different, and these needs can be met in many different ways. Whilst commissioning social care is a matter for local authorities who are best placed to understand the needs of local people and communities, and how best to meet them, people must be genuinely involved and influential throughout the care planning process. They should be given every opportunity to take joint ownership of the development of their care plan with the local authority, if they wish.