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Public Sector: Artificial Intelligence

Question for Cabinet Office

UIN 282310, tabled on 25 July 2019

To ask the Minister for the Cabinet Office, what assessment the Government has made of the ability of artificial intelligence and new technologies to save money and improve services in the public sector.

Answered on

3 September 2019

In June this year, the Government Technology Innovation Strategy was published which sets out how government will use emerging technologies to build better public services. In order to develop this, Ministers and officials conducted significant research across government and the wider public sector to understand the opportunities and challenges of wider deployment of emerging technologies in our public service delivery.

Alongside it, the Government Digital Service and Office for Artificial Intelligence published ‘A guide to using artificial intelligence in the public sector’ which provides guidance on how to build and use AI in the public sector. This was produced as part of the Al Review which identified opportunities for using Al in the public sector to drive productivity and efficiency.

The Review focused on central departments and identified opportunities for using AI in the public sector to drive productivity and efficiency. The Review also identified key barriers and enablers to AI adoption, and a number of key areas where the application of AI across
government could improve services and make them more efficient.

Answered by

Cabinet Office