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Electronic Government: Proof of Identity

Question for Department for Work and Pensions

UIN 273377, tabled on 4 July 2019

To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the viability of the Verify scheme; and what role the private sector is planned to play in the future of that scheme.

Answered on

12 July 2019

The Government Digital Service (GDS) and the Department for Work and Pensions (DWP) have been working together on improvements to GOV.UK Verify for access to DWP digital services and the number of claimants who are successful when attempting to use GOV.UK Verify is steadily increasing.

DWP will continue to consider options to provide the easiest and most secure digital services for claimants and as such we're considering a range of other identity verification options which are easy to use and cost-effective for the Department. The Verify solution is part of the suite of products offered in this area. The assessment of all DWP identity solutions is a continuous process to ensure that we are meeting customer needs in the most cost effective way.

Discussions between Cabinet Office Government Digital Services, the owners of GOV.UK Verify are ongoing as to the role of the private sector post March 2020 and DWP, alongside all other Departments that use GOV.UK Verify, will be engaging in those conversations at the appropriate time.