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Consumers: Protection

Question for Department for Business, Energy and Industrial Strategy

UIN HL16613, tabled on 24 June 2019

To ask Her Majesty's Government whether they have plans to place a cap on the price paid in markets where there are rolling contracts for consumers.

Answered on

1 July 2019

The setting of prices is a commercial decision for the companies concerned, provided they comply with general consumer law, which requires that consumers are treated fairly, are not misled and are able to make properly informed choices, between products and between businesses.

We have a robust legal framework that provides strong protections for consumers. My rt. hon. Friend the Secretary of State set out in his recent letter to the Competition and Markets Authority, that we want to see greater enforcement against subscription traps and that ultimately roll-over contracts should be as easy to exit as they are to enter. In the Consumer White Paper, we will consider proposals to strengthen our system of public enforcement of consumer law while maintaining the benefits of the current landscape.