To ask the Secretary of State for Work and Pensions, what proportion of subject access requests made to the Child Maintenance Service were responded to within the correct timescale since the General Data Protection Regulation came into force; and what steps she is taken to reduce the level of the backlog of those requests.
5 June 2019
Data is not available to show the number of Right of Access requests that included a request for Child Maintenance Group records prior to 5/11/2018.
Therefore, the following information shows the number Right of Access Requests that included a request for Child Maintenance Group records from 5/11/2018
CMG RECORDS REQUESTS COMPLETED
For the period 5/11/2018 to 21/5/2019:
Number of Right of Access Requests where the CMG records have been supplied (regardless of the other records that were requested within the RAR) within statutory deadline
Regarding the current workload we have the following measures in place:
We have secured an additional resource to support existing colleagues
As a contingency we have cross skilled staff that we can utilise if required