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Universal Credit: Housing

Question for Department for Work and Pensions

UIN 251332, tabled on 7 May 2019

To ask the Secretary of State for Work and Pensions, if she will make automatic payment of the housing cost element of universal credit directly to the landlord.

Answered on

15 May 2019

Universal Credit payments are designed to mirror the world of work, with monthly payments reflecting the way many working people are paid. This model of monthly payments allows claimants to take responsibility for budgeting their own income and helps prepare them for getting back to work.

Many claimants are capable of managing their own financial affairs and for these claimants a Managed Payment to Landlords (MPTL) is not appropriate.

A claimant’s personal circumstances could change in a way which means that they need additional support at any stage of a claim, not just at the start. As such, we make sure that managed payments to landlords (MPTL) are available to Universal Credit claimants when appropriate, either from the start of their claim or at whatever point in which they need help.

A MPTL can be requested by the claimant, their representative or their landlord and will be considered on a case by case basis and requests for MPTLs are dealt with as a priority. Landlords who are given access to the Landlord Portal are also given Trusted Partner status which allows them to make recommendations on whether an MPTL should be put in place. All MPTL recommendations from Trusted Partners will be implemented in good faith by DWP.