To ask Her Majesty's Government, further to the Written Answer by Lord Young of Cookham on 23 April (HL15116), what well-evidenced assessment they made when deciding to outsource public service provision to Interserve; and what assessment has been made of the quality and reliability of its provision.
Answered on
30 April 2019
Contracts are never awarded lightly; each has an agreed and robust process. Government has always been compliant with public procurement regulations and follows these diligently when assessing the suitability of suppliers to deliver a particular contract
The various contracting authorities, such as individual Government Departments, manage their contracts with Interserve and monitor performance against each contract. I am unable to comment on specifics as this information remains commercially sensitive
The Cabinet Office also monitors the overall financial health and performance of all of our strategic suppliers, including Interserve, and has regular discussions with the company’s management.