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Universal Credit

Question for Department for Work and Pensions

UIN 245555, tabled on 18 April 2019

To ask the Secretary of State for Work and Pensions, whether she has plans to change her Department’s policy on consent requirements for authorised representatives to act on behalf of claimants of universal credit.

Answered on

25 April 2019

We have had a number of workshops with stakeholders during which consent has been discussed, and we plan to do further work on explicit consent. This activity will include working with claimants and their representatives to ensure the process works effectively for vulnerable claimants to access the service.

Named day
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