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High Speed Two: Complaints

Question for Department for Transport

UIN 223815, tabled on 20 February 2019

To ask the Secretary of State for Transport, if he will publish the number of complaints that have been made under the HS2 complaints procedure since it was established with an outline of each complaint.

Answered on

25 February 2019

HS2 Ltd publish a community engagement progress report on a six monthly basis. This report includes data on the number of enquiries and complaints received by HS2 Ltd.

The first report covering the period January to June 2018 was published in Autumn 2018. This is available at https://www.hs2.org.uk/documents/community-engagement-progress-report-january-to-june-2018/.

During the period January to June 2018 165 complaints were received by HS2 Ltd.

The next report covering the period July to December 2018 will be published in Spring 2019.

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