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Universal Credit

Question for Department for Work and Pensions

UIN 219554, tabled on 11 February 2019

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to increase awareness of the option to request more frequent universal credit payments.

Answered on

15 February 2019

We will be running various pilots in jobcentres from Spring 2019 to actively explain and promote more frequent payments to claimants at the outset of their Universal Credit claim. The overall trial will last for four weeks, followed by a period of evaluation. This analysis will take place over a 3-month period to track the trial cohort to identify take up rates, effects on payment timeliness, effects on phone calls and reversion rates. These outcomes will be expected in the Summer. This evidence will then inform our approach to the delivery of more frequent payments going forward, in order to ensure that the claimants who need these arrangements receive them.

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