To ask Her Majesty's Government what is the (1) percentage, and (2) number of Universal Credit claims that have not been paid in full within five weeks.
21 January 2019
The information requested for the percentage of Universal Credit claims not paid in full on time is in the table below and was taken from statistics we published on payment timeliness in November 2018.
Proportion of paid Universal Credit claims that were not paid in full on time (all claims)*
6 per cent
Proportion of paid Universal Credit claims that were not paid in full on time (new claims)*
16 per cent
* Universal Credit entitlement is calculated over monthly Assessment Periods. Claims which are paid on time will receive payment by the payment due date, which is 7 days after an Assessment Period ends.
In many cases where full payment is not made on time, it is due to unresolved issues such as: claimants not accepting their Claimant Commitment or passing identity checks, satisfying the Habitual Residency Test, or having outstanding verification issues, such as housing costs and self-employed earnings.
We plan to publish updated official statistics on the number of Universal Credit claims that have been paid on time. This data is currently going through quality assurance clearance procedures in line with the Official Statistics publication standard.