Question
To ask the Secretary of State for Work and Pensions, what assessment she has made of the length of time taken for the transfer of documents between her Department and the Courts and Tribunal Service relating to personal independence payments claimants who are appealing the refusal of their claim in the most recent period for which figures are available; and if she will make a statement.
Answered on
12 December 2018
The Department works closely with HM Courts and Tribunal Service and endeavours to transfer information within agreed timescales. We continue to monitor and review our decision making and appeals journey and have in recent months undertaken significant recruitment to ensure we deliver the best service to our customers