To ask the Secretary of State for Work and Pensions, what discussions she has had with representatives of staff at (a) HMRC and (b) her Department on managed migration from live service to full service of Universal Credit; and when those meetings took place.
Answered on
29 October 2018
The process of moving claimants from Universal Credit Live Service to Universal Credit Full Service is a separate activity to that of managed migration and does not have a direct impact on HMRC.
However, we have regular discussions with HMRC relating to all aspects of Universal Credit, including on plans for managed migration. HMRC is also represented on the programme board for Universal Credit, so their views are fully represented in discussions and design.