Skip to main content

Children: Maintenance

Question for Department for Work and Pensions

UIN 171428, tabled on 6 September 2018

To ask the Secretary of State for Work and Pensions, how many processing hours for Child Maintenance service requests were lost as a result of (a) technical and (b) IT faults in the last six months.

Answered on

14 September 2018

We record all incidents where the 2012 Child Maintenance System has not been available to staff but we are unable to analyse this data by technical and IT faults. On average over the last six months, the hours lost have been 4.37 hours per month.