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Department for Work and Pensions: Telephone Services

Question for Department for Work and Pensions

UIN 170372, tabled on 4 September 2018

To ask the Secretary of State for Work and Pensions, what recent discussions her Department has had with (a) Ofcom and (b) the Phone-paid Services Authority on call connection service access to the helplines her Department provides; and if she will make a statement.

Answered on

10 September 2018

Officials from the Department for Work and Pensions and the Department for Digital, Culture, Media and Sport (DCMS), have met with both Ofcom and the Phone-paid Services Authority. Officials from DWP have provided evidence that informed the recently announced Ofcom consultation on the review of the Premium Rate Services Condition.

Named day
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