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Government Departments: Telephone Services

Question for Cabinet Office

UIN HL9592, tabled on 17 July 2018

To ask Her Majesty's Government how many departments provide 0845 numbers for use by the public; and what action, if any, they are they taking to provide cheaper alternatives.

Answered on

30 July 2018

This information is not held centrally. Departments are responsible for their number prefix choices.

Third party telecommunications providers are an integral part of the Government supply chain to ensure that citizens can communicate with Government easily.

The Government published guidance setting out clear principles for departments to use and a copy attached.

Answered by

Cabinet Office