Skip to main content

Railways: Bus Services

Question for Department for Transport

UIN HL9160, tabled on 3 July 2018

To ask Her Majesty's Government what guidance they provide to rail companies about the provision of rail replacement services in the event of a failure of train services.

Answered on

17 July 2018

The Department for Transport requires operators to use all reasonable endeavours to provide alternative transport arrangements. The franchise agreement sets expectations for the quality of any alternative service that should be offered to passengers.