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Southern: Standards

Question for Department for Transport

UIN HL9158, tabled on 3 July 2018

To ask Her Majesty's Government what estimate they have made of the amount of compensation Southern and Govia Thameslink Railway expect to pay to passengers following the network failure on 2 July.

Answered on

17 July 2018

The Department for Transport has not made an estimate of the amount of compensation Southern, which is part of the Govia Thameslink Railway (GTR) network, expects to pay for the disruption on Monday 2 July. GTR and the Department encourage passengers to claim the Delay Repay compensation for any delays over 15 minutes.