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Social Security Benefits: Disability

Question for Department for Work and Pensions

UIN 123740, tabled on 18 January 2018

To ask the Secretary of State for Work and Pensions, what guidance his Department provides on allowing disability benefit assessors to provide feedback on mistakes or errors that occur during health assessments to improve the assessment process.

Answered on

25 January 2018

Where a Work Capability Assessment and Personal Independence Payment health professional’s report is examined by a Decision Maker that person will look to see if there are obvious flaws. For Example, if there are any contradictions or inconsistencies or omissions within that report. If that report is considered unacceptable or requires clarification the Decision Maker or Quality Assurance Manager will contact the assessment provider for clarification, advice or to return the report for re-work as unacceptable.