Written questions, answers and statements

Energy: Meters

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Question for Department for Business, Energy and Industrial Strategy

UIN 118286, tabled on 7 December 2017

Question

Steve McCabe
Labour
Birmingham, Selly Oak
Commons

To ask the Secretary of State for Business, Energy and Industrial Strategy, whose responsibility is it to (a) move and (b) pay for the relocation of an old meter when it is replaced with a smart meter and who should bear the cost for the completion of such work.

Answer

Richard Harrington
Conservative
Watford
Commons

Answered on

12 December 2017

A smart meter will normally be installed in the same location as the traditional meter it is replacing. The responsibility to move and pay for any relocation depends on the situation and could fall to the energy supplier, network operator or property owner.

There are some circumstances where the meter should be moved for free – for example if a customer is on the Priority Services Register and has difficulty accessing the meter.

Energy UK have produced a guide for smart meter installers relating to issues facing consumers which is available online:

http://www.energy-uk.org.uk/files/docs/GuidanceforElectricityandGasMeterInstallationCustomerFacingIssues.pdf

Answered by

Department for Business, Energy and Industrial Strategy
Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.