To ask Her Majesty's Government why HM Passport Office (HMPO) has withdrawn the Parliamentary Liaison Team function and discontinued the designated parliamentary helpline; and why the recorded message from HMPO on the discontinued advice and assistance helpline gives some advice for future contacts in respect of Members of the House of Commons but does not do so for members of the House of Lords.
7 November 2017
The HMPO Parliamentary Liaison team merged with the UK Visas and Immigration MP Account Management team on 3 April. The MP Account Management team answers enquiries from Members of Parliament and Members of the House of Lords. The HMPO Parliamentary Liaison line closed on 18 April. Members of the House of Lords can contact their regional MP Account Management team for all passport related enquiries.