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Electronic Government: Proof of Identity

Question for Cabinet Office

UIN 105942, tabled on 6 October 2017

To ask the Minister for the Cabinet Office, pursuant to the Answer of 13 September 2017 to Question 8509, on electronic government: proof of identity, what the average success rate for users has been in each month since May 2016.

Answered on

16 October 2017

Data on the average completion success rate for GOV.UK Verify is published on a weekly basis on the GOV.UK website. The average monthly success rate since May 2016 is:

May 16 - 34% (with a 64% success rate for the highest performing service (hps))

June 16 - 32% (65% hps)

July 16 - 34% (69% hps)

August 16 - 36% (69% hps)

September 16 - 36% (66% hps)

October 16 - 35% (65% hps)

November 16 - 36% (74% hps)

December 16 - 40% (70% hps)

January 17 - 49% (66% hps)

February 17 - 34% (64% hps)

March 17 - 33% (67% hps)

April 17 - 43.25% (72% hps)

May 17 - 39% (72% hps)

June 17 - 37% (74% hps)

July 17 - 37% (72% hps)

August 17 - 38% (73% hps)

Answered by

Cabinet Office