To ask Her Majesty’s Government what steps they are taking to protect purchasers of newly built homes from defects resulting from faulty building by developers.
Answered on
25 April 2017
A new home is not just the largest monetary purchase most people ever make, it is also one of the largest emotional commitments as people look to provide a safe, good quality home for them and their families. It is therefore vital that as housing supply increases, the quality of new build homes continues to improve, and I am aware of last year’s report by the All Party Parliamentary Group for Excellence in the Built Environment, More Homes, Fewer Complaints, which looked at these issues. Building inspectors check to ensure that building regulations’ requirements are met on new homes, but it is the house builders' responsibility to ensure new homes are built to the right standards.
Where something goes wrong, house builders and warranty providers should fulfill their obligations to put this right. The Consumer Code for Homebuilders is an industry-led scheme which gives protection and rights to purchasers of new homes, ensuring that new homebuyers are treated fairly and are fully informed about their purchase. A new Code was introduced on 1 April.