Skip to main content

Personal Independence Payment

Question for Department for Work and Pensions

UIN 69041, tabled on 23 March 2017

To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the efficacy of the use of cassette audio recording equipment during personal independence payment assessments.

Answered on

29 March 2017

The Department continuously looks for opportunities to improve the PIP claims process.

As part of that, we are carrying out a small-scale pilot to test whether there are any benefits to audio recording face-to-face assessments.

The pilot only began recently, on March 13; once the results have been processed and evaluated, we will be better placed to assess the efficacy of audio recording PIP assessments.