To ask the Secretary of State for Work and Pensions, what steps his Department takes in the event that people claiming personal independence payments say that they have not received correspondence sent from the Department relating to personal independence payment (a) assessments and (b) awards.
Answered on
24 January 2017
Where a claimant reports that correspondence has not been received, a further communication is often issued, dependent on the individual circumstances of the case.
Answered by
Department for Work and Pensions