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Asylum: Families

Question for Home Office

UIN 43151, tabled on 18 July 2016

To ask the Secretary of State for the Home Department, what steps her Department is taking to speed up the application process for refugee family reunion.

Answered on

26 July 2016

Customer service is a key priority for UK Visas and Immigration, and the efficiency and effectiveness of the visa application process is kept under regular review, including by the Independent Chief Inspector of Borders and Immigration. Customers now apply and pay online in addition to being able to make appointments to submit their documents and biometrics at visa application centres in over 200 locations around the world.

The published service standard for resolving refugee family reunion applications is within 12 weeks, or 60 working days. Where an application is complex and likely to take longer than the advertised processing times, UKVI will contact the applicant to inform them of this.

Answered by

Home Office