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Foreign and Commonwealth Office: Electronic Government

Question for Foreign and Commonwealth Office

UIN 35241, tabled on 25 April 2016

To ask the Secretary of State for Foreign and Commonwealth Affairs, pursuant to the Answer of 21 April 2016 to Question 34465, if his Department will take steps to allow web-users to include honours when completing government online forms.

Answered on

11 May 2016

The Foreign and Commonwealth Office has a number of online forms to collect information from users for the delivery of a service.

In creating forms for British nationals we follow the Government Digital Service design pattern guidance, ‘How to structure web forms for GOV.UK services’ - https://www.gov.uk/service-manual/user-centred-design/resources/patterns/form-structure.html.

The guidance requires the FCO only to collect information necessary to deliver a service. Information on honours is therefore not collected.

We regularly analyse our online services to ensure they capture the necessary data, and our services are assessed to meet the Digital Service Standard before they go public.