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Universal Credit

Question for Department for Work and Pensions

UIN 35020, tabled on 21 April 2016

To ask the Secretary of State for Work and Pensions, what estimate his Department has made of the number of universal credit claimants who do not have basic digital skills; and whether his Department has plans to reduce the number of such claimants without those skills.

This answer is the replacement for a previous holding answer.

Answered on

27 April 2016

DWP recognise that some people will need help with on-line claims and activity. Those people without digital skills will be offered support in our offices to make and manage their claims on-line, and also to acquire or improve core digital skills.

DWP has also rolled out the Universal Support initiative alongside the national roll out of Universal Credit, as part of which Local Authorities deliver both digital and budgeting support.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.