To ask Mr Chancellor of the Exchequer, whether he is taking steps to enable his Department's child tax credit department to answer the enquiries of hon. Members electronically.
12 January 2016
The use of standard email is insecure and therefore in order to protect customers’ information, HM Revenue and Customs (HMRC) does not use it when dealing with sensitive personal and financial information. However, HMRC does answer MPs enquiries electronically in cases where the response does not include any sensitive customer data.