To ask the Secretary of State for Business, Innovation and Skills, what representations he has received on the ease with which the Student Loans Company can be contacted.
Answered on
11 January 2016
My Rt hon Friend the Secretary of State for Business, Innovation and Skills (BIS) regularly receives representations about the Student Loans Company covering a wide range of issues.
BIS closely monitors the Student Loans Company’s performance against targets for handling calls and correspondence from customers.
Information on contacting the Student Loans Company is available via the following web page: https://www.gov.uk/contact-student-finance-england
Answered by
Department for Business, Innovation and Skills