To ask the Secretary of State for Work and Pensions, what steps he is taking to increase the uptake of (a) income support and (b) employment and support allowance by people who are eligible.
2 November 2015
The Department does all it can to ensure that people are aware of the benefits to which they may be entitled and how to claim them, through its information providing services.
Advice is available in different languages and formats, and across multiple locations. In addition to Jobcentre Plus offices, these include local authorities, law centres, Citizens Advice, post offices, doctors’ surgeries, libraries, the internet, community groups, welfare rights groups, advice centres, and various voluntary organisations.