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Billing: Fees and Charges

Question for Department for Business, Innovation and Skills

UIN 12871, tabled on 21 October 2015

To ask the Secretary of State for Business, Innovation and Skills, what representations his Department has received about customers without internet access being charged to receive paper bills.

Answered on

3 November 2015

The Department for Business, Innovation and Skills has received a few representations, mainly on behalf of the ‘Keep Me Posted Campaign’, (and nine from hon. Members in 2014 on behalf of their constituents) which have included reference to the desire for paper bills to be supplied free of charge.

Answered by

Department for Business, Innovation and Skills