To ask Her Majesty’s Government, further to the Written Answer by Lord Freud on 4 February (HL4519), what assessment they have made of the effect of changes to the guidance and promotion of Short Term Benefit Advances.
Answered on
20 October 2015
DWP has taken steps to raise awareness of Short Term Benefit Advances. Jobcentres have posters and leaflets covering Short Term Benefit Advances and staff have been provided with updated guidance. Information is also available on GOV.UK
We are continuing to monitor the impact of this activity on the number of requests for STBAs.
Answered by
Department for Work and Pensions