To ask the Secretary of State for Work and Pensions, if he will publish his Department's (a) assessment of performance, (b) efficiency opportunities (c) savings market conditions, and (d) security risk management as a result of the most recent strategic management review with Capita on the Document Management and Associated Services (document storage) contract currently held by Capita Filestores in Darlington.
Answered on
14 September 2015
There is a structured performance management framework incorporated into the document storage contract held with the contractor, which includes monitoring of performance, continuous improvement, market sector comparison, identification of efficiency opportunities and management of security and risk in line with both parties’ contractual obligations. However, the contract re-procurement process has commenced and the Invitation to Tender documentation issued to the market place. Publication of the latest strategic review output specifically relating to the contractor’s performance on the contract during a competitive process where competing suppliers would have access to this information would potentially put the contractor as the incumbent supplier at a commercial disadvantage. Therefore, this information is deemed commercially sensitive and will not be released.